What are some actions you can do during a table touch?

• A. Check the quality of the customer's food; make sure customers have everything they need; clear platters/boxes once they are finished eating
• B. Ignore the table until they leave
• C. Take orders again
• D. Move the tables around the dining area

Answer: (A)

During a table touch, the goal is to check in with guests while they dine to ensure their needs are met and the service is smooth. The best actions are to assess the quality of the food so guests can let you know if something isn’t right, confirm they have everything they need—drinks, utensils, napkins, condiments—and clear away finished platters or boxes. This keeps the table clean, shows progress, and helps catch any issues early.

Ignoring the table until they leave would delay service and risk dissatisfaction. Taking orders again during a table touch isn’t typically done unless the guest requests it, and moving tables around mid-meal would be disruptive and unprofessional.