What is the correct procedure when receiving shipments?

• A. Open boxes and discard packaging without inspection.
• B. Store items immediately without checking against the order.
• C. Return all items if any damage is found.
• D. Inspect for damage, verify items against order, label/date, and promptly store using FIFO.

Answer: (D)

Receiving shipments properly starts with a thorough check of what’s delivered. Inspect for any signs of damage to boxes, packaging, or cold items, and verify temperatures if items are perishable. Then verify the items against the order—make sure the correct products and quantities are delivered and that any lot numbers or expiration dates are acceptable. Label or date items as needed so you can track when they arrived and use them in order. Finally, store promptly using FIFO—placing older stock in front and ensuring proper storage conditions—so you minimize waste and maintain safety and quality.

This sequence catches errors and damage before items enter inventory, supports accurate stocking, and keeps food safety by rotating stock. Skipping inspection risks hidden damage, not matching the order risks wrong items or quantities, and not labeling or using FIFO can lead to confusion and waste.